Review lender rankings, notes/cautions, & turn times in the Lender Score Cards.
Review Program Matrices, portal one-off/keyword search, and chat history.
Ask the IMB community your question in the #general or #LoanScenario chat channels
Their job is to pre-approve any tough scenarios, confirm turn times, and help navigate their systems. Get scenario approvals in writing. Find the best AE email group here.
Contact Sean Templeton & Scott Hesemann if your processor doesn't know any answer (only if you are using Summit Processing for your loan).
Email support@imbrokers.net and that will get you distributed to Ryan Davis, Nathan Jennison, & Seth Wilcock. For urgent matters, text the three of us.
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